Salesforce Tips & Tricks Archives - Internet Creations Blog
May 15, 2020

What’s a Salesforce Data Relationship?

A data relationship exists when data from one table is bound to another table through the use of specific fields and values within those fields. Manager of Professional Services, Mark Budzyn shares more on this topic in part 1 of the "Exploring Salesforce Data Relationships" series!!
May 13, 2020

It’s Not So Complicated: A 5 Part Series for Exploring Salesforce Data Relationships

Join Mark Budzyn, Manager of Professional Services, as he explores Salesforce data relationships in this 5 part series. An attempt to corral what is most important to know about relationships in Salesforce, based on Mark's 10 years of platform experience providing Salesforce solutions to thousands of users.
May 8, 2020

Salesforce Developer Console for Admins: What it can do for you

Who says that Salesforce Developers get to have all the fun in Developer Console? Salesforce Admins can use this powerful tool, too, to take their skills to the next level and fix issues more quickly.
April 28, 2020

Why You Should Consider Process Builder Consolidation

Workflow rules are handy for one-off automation, but allow 8x Certified Sr. Consultant Liz Gibbons to persuade you to use Process Builder for the majority of your automation.
April 7, 2020

How to Consolidate Triggers and Why It’s a Good Idea

Consolidating triggers is a best practice in Salesforce development. Get tips on how to consolidate triggers and learn more about why it's a good idea.
March 2, 2020

IC Professional Services: Projects We’re Proud Of

We are inviting you to meet the wizards behind the curtain at IC. See the talent, the learning, and the outcomes that define this great work we do, together.
February 19, 2020

Be the Expert: Inspire Confidence as a Salesforce Community Cloud Consultant

Think you’ve got what it takes to earn your Community Cloud Consultant certification? Get started here with tips and tricks from our professional services team.
January 14, 2020

Ride the Lightning: Tips for Building Salesforce Lightning Web Components

Learn about the capabilities and limitations we’ve discovered while using LWC, as well as a few best practices and resources we’ve leveraged along the way.
January 2, 2020

Customers Expect More in 2020: How to Deliver Better Service and Stand Out

Reducing friction is about delivering a great experience by making the process as simple as possible for your customer. In the year ahead we expect that more businesses will be investing in improving four particular areas to reduce customer friction.
December 17, 2019

Dreamforce Wrap-up 2019

With over 2,700 sessions at Dreamforce, we’ve narrowed it down to a few stand out moments and themes that Salesforce focused on throughout the week.
October 22, 2019

How Two Customer Experience Experts Use Responsiveness to Achieve Service Success

At the heart of this experience is a customer’s interactions with a company. To build and maintain a profitable business, a company must first build and maintain relationships.
October 21, 2019
Dreamforce Survival Guide

Dreamforce 2019: A Survival Guide for Success

Dreamforce is less than a month away and it can be a lot to decide how best to tackle a week packed full of learning, networking, and fun. Here’s a list of some of our favorite tips from Dreamforce pros on how to get the most out of this epic event.
October 3, 2019

Top 5 Lightning-Only Features in Winter ’20 That Will Increase Sales Productivity

I'm sharing my Top 5 Lightning-Only features from Salesforce's Winter 20 release that will increase your sales productivity.
September 6, 2019

Case Flags vs Milestones and Entitlements for Salesforce

A truly responsive service team values speed as well as the quality of the first and all subsequent interactions may need an additional feature, beyond Milestones and Entitlements in Salesforce.
May 16, 2019

Prioritize Your Support Cases in Salesforce

[…]
May 8, 2019

How to use Canned Comments in Salesforce

[…]