Year in Salesforce: IC’s Most-Read Blog Posts of 2020! - Archive of IC Blog

Year in Salesforce: IC’s Most-Read Blog Posts of 2020!

We love to partner with Salesforce Professionals, Admins, Developers and Service leaders to improve the quality of service they provide to their customers and end users. Learn more directly from our team of experts below, covering the year’s latest Salesforce technical features, tips, and advice on how to create a simpler and more impactful service experience across your organization. Enjoy!

5) Salesforce Lightning Productivity Tips for End Users

Benjamin Bratcher shares 15 Salesforce Lightning Productivity Tips for End Users to  enhance your productivity using Salesforce Lightning in your day-to-day work. These tips focus on how to efficiently find and work with records in Salesforce, how to leverage new Lightning features, and how to maximize your effectiveness using Lightning apps. Check out these quick wins for you, the end user, with little to no customization by your admin.

4) Part 2: Exploring Salesforce Relationship Workhorses

Dive deeper into Salesforce relationship workhorses – including lookup, master-detail, and the less familiar, hierarchical! This is part two of Professional Services Manager Mark Budzyn’s series for “Exploring Salesforce Data Relationships”. Check out the series and get informed!

3) Become a Master Builder with Lightning App Builder

The Lightning App Builder is one of the best features in Lightning because it gives Admins the power to configure the Salesforce UI using clicks, not code. 6x certified Salesforce Consultant, Benjamin Bratcher offers advice on how best to design your Lightning Pages to fit your business users’ needs dramatically enhances their productivity.

2) How Admins Can Prepare for the Spring 2020 Salesforce Security Update

In March 2020 (after the Spring ’20 Release), Salesforce began enforcing new security policies specifically for Salesforce public sites (,, and Communities). The schedule for rollout was released in February 2020. How did it impact you?

1) Ride the Lightning: Tips for Building Salesforce Lightning Web Components

IC’s most read blog post of 2020! Learn about the capabilities and limitations we’ve discovered while using LWC, as well as a few best practices and resources we’ve leveraged along the way – all direct from Sr. Salesforce Developer, Bill Surgent!

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