AppExchange Apps Archives - Internet Creations Blog
September 18, 2019

Internet Creations Announces New Release of Simple Survey App for Salesforce

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September 6, 2019

Case Flags vs Milestones and Entitlements for Salesforce

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August 16, 2019

Proactive vs Reactive Customer Support

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July 26, 2019

Automatically Redirect Emails from Duplicates to the Master Case

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July 11, 2019

Four Ways to Empower Your Agents to Create the Ultimate Customer Experience

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July 5, 2019

Is Case Merge Premium Still the Best Option for Merging Cases?

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May 29, 2019

Detect and Define Duplicate Criteria in Salesforce

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May 16, 2019

Prioritize Your Support Cases in Salesforce

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May 8, 2019

How to use Canned Comments in Salesforce

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January 18, 2019

Top 5 Ways to Boost Productivity in Salesforce Service Cloud

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August 22, 2018

Forward Customer Cases into Salesforce Without the Messy Clean-Up

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March 14, 2018

Salesforce Powered Alarms – Avoid SLA Breaches with Case Flags and the Internet of Things (IoT)

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December 7, 2017
Email to Case Premium Webinar

Winter (Release) is Coming!

June 12, 2017
Coaching with employee feedback

Use your customer feedback to be the coach your employees deserve

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March 23, 2017
Simple Survey

4 Ways Simple Survey Increases Response Rates

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February 27, 2017
Service Response Times

Is your service response time killing your customer experience?

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