Internet Creations Blog - Salesforce Consulting & Development
June 19, 2020

Juneteenth: A note from our CEO

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June 4, 2020

Prepare for the Future of Work with Surveys

It’s now more important than ever to be surveying your employees to show empathy, encourage engagement, and support your team.
June 4, 2020

NJTC Launches New Member Spotlight with Felisa Palagi

Watch listen: How IC is successfully navigating uncertain times during COVID-19, Felisa's experience with crisis counseling, and her top tip for managing criticism throughout your career.
May 28, 2020

Personalize the Survey Experience to Protect Your Brand

In this current climate of uncertainty, more and more companies are leveraging customer feedback to amplify successful strategies while making adjustments to correct what might be wrong.
May 27, 2020

Exploring Salesforce Relationship Workhorses

Dive deeper into Salesforce relationship workhorses - including lookup, master-detail, and the less familiar, hierarchical!
May 15, 2020

What’s a Salesforce Data Relationship?

A data relationship exists when data from one table is bound to another table through the use of specific fields and values within those fields. Manager of Professional Services, Mark Budzyn shares more on this topic in part 1 of the "Exploring Salesforce Data Relationships" series!!
May 13, 2020

It’s Not So Complicated: A 5 Part Series for Exploring Salesforce Data Relationships

Join Mark Budzyn, Manager of Professional Services, as he explores Salesforce data relationships in this 5 part series. An attempt to corral what is most important to know about relationships in Salesforce, based on Mark's 10 years of platform experience providing Salesforce solutions to thousands of users.
May 8, 2020

Salesforce Developer Console for Admins: What it can do for you

Who says that Salesforce Developers get to have all the fun in Developer Console? Salesforce Admins can use this powerful tool, too, to take their skills to the next level and fix issues more quickly.
April 28, 2020

Why You Should Consider Process Builder Consolidation

Workflow rules are handy for one-off automation, but allow 8x Certified Sr. Consultant Liz Gibbons to persuade you to use Process Builder for the majority of your automation.
April 21, 2020

Not Business as Usual – How to Adapt and Support Your Customers Right Now

Newly named CEO of Internet Creations, Felisa Palagi, led a panel discussion to hear from business leaders how they’ve adapted and have been able to ensure more confidence for customers.
April 15, 2020

Felisa Palagi Rises Up to CEO of Internet Creations

Internet Creations announced today that Felisa Palagi has been promoted to Chief Executive Officer of the organization.
April 7, 2020

Keeping Remote Teams Engaged and Effective

With the recent change in our environment, many organizations are facing a new remote work reality. This can put strain both on productivity and mental wellbeing.
April 7, 2020

How to Consolidate Triggers and Why It’s a Good Idea

Consolidating triggers is a best practice in Salesforce development. Get tips on how to consolidate triggers and learn more about why it's a good idea.
March 30, 2020

Managing High Support Volume: 5 Essential Tips

Today's customer service leaders need effective solutions to alleviate business challenges. Whether your challenge is increased user activity or it’s weakened support capacity, We can help you solve high case volumes inside Salesforce while maintaining clear communication with your colleagues.
March 26, 2020

Life Interrupted: A Community of Leadership the Times Call For

Tips to effectively lead during this time of disruption from CEO, Felisa Palagi.
March 18, 2020

COVID-19: Working Together From Home

Many of us are working remotely and are in quarantine for the next few weeks (or more). Now is a great time to stay positive by learning new things.