Customer Service Archives - Internet Creations Blog
August 16, 2019

Proactive vs Reactive Customer Support

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August 14, 2019

One of the most successful companies in America: What it takes to make the Inc 5000 list

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May 29, 2019

Detect and Define Duplicate Criteria in Salesforce

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May 22, 2019

Enhanced Comment Editor in Salesforce

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May 16, 2019

Prioritize Your Support Cases in Salesforce

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May 8, 2019

How to use Canned Comments in Salesforce

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January 18, 2019

Top 5 Ways to Boost Productivity in Salesforce Service Cloud

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November 7, 2018

The Fourth Industrial Revolution and the Future of Customer Service

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September 18, 2018
Service Excellence Forum

Headed to Dreamforce? Here’s a Preview of the Service Excellence Forum

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April 5, 2018

3 Things to Ask Before Implementing Salesforce Community Cloud

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June 12, 2017
Coaching with employee feedback

Use your customer feedback to be the coach your employees deserve

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April 5, 2017

The rise and fall—and rise again—of the Trusted Advisor

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July 19, 2016

Top Reasons Why It’s Time to Embrace the (Fully Loaded) Salesforce Console

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July 11, 2016

LOGICNow Goes 2 for 2, Improving Client Satisfaction while Reducing Support Calls

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July 5, 2016

4 Surefire Ways to Make Your Customers Happy

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June 13, 2016

Operational Efficiency Series: Enhancements & Customization

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