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Productive meetings

7 Tips to Lead Meetings That Rock

If you’ve ever been stuck in a meeting that seems to drown on forever, you’re not alone. We’ve all been there at some point. The culprit? They’re poorly planned and fail to have an agenda. And if you’re someone who’s often in back-to-back meetings, you end up feeling rushed, stressed, and can’t possibly be productive. […]

Coaching with employee feedback

Use your customer feedback to be the coach your employees deserve

Surveying your customers after they’ve had an interaction with your company is a great way to get real-time feedback on your products and services. But what are you doing with the survey responses? If you’re not implementing themĀ into how you coach your team, you’re not taking full advantage of theirĀ potential for impact. Your customers are […]