Service Experience Suite Archives - Internet Creations Blog
October 5, 2020

5 Steps to Better Customer Listening

Are your customers happy? What do your customers want or need now? A global crisis like COVID-19 will continue to impact the way we work and live for years to come. If one of your goals is to continue to meet and exceed customer expectations, you should be asking these questions continually.
September 1, 2020

How to Maximize Service Cloud Capabilities in Salesforce

In today’s evolving business environment, companies are striving to be more agile and responsive to customer’s expectations.