At Internet Creations, we explore the areas in Salesforce that need solutions beyond what the standard platform tools provide. We design apps that enable you to leverage your #AwesomeAdmin skills to deliver excellent customer service experience.
So, how do we know what your team needs to better serve your customers? Because we use Salesforce across our entire organization and work as Salesforce Consultants in partnership with other companies, we have extensive experience on the platform. We have designed solutions to clear our own Salesforce hurdles and packaged up the code in user-friendly apps that you can easily install on the AppExchange.
To empower support teams, we start with our Service Experience Methodology.
Each of the four pillars represents one piece of the customer service experience, which will increase customer satisfaction.
The video below showcases how these tools work together inside Salesforce to make the customer support process seamless. That way your team can focus on building relationships and provide a better customer experience.