Adrienne Lieberman, Author at Internet Creations Blog
September 18, 2019

Internet Creations Announces New Release of Simple Survey App for Salesforce

From the design to survey, the new Simple Survey promotes simplicity and ease.
September 6, 2019

Case Flags vs Milestones and Entitlements for Salesforce

A truly responsive service team values speed as well as the quality of the first and all subsequent interactions may need an additional feature, beyond Milestones and Entitlements in Salesforce.
August 16, 2019

Proactive vs Reactive Customer Support

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July 11, 2019

Four Ways to Empower Your Agents to Create the Ultimate Customer Experience

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January 18, 2019

Top 5 Ways to Boost Productivity in Salesforce Service Cloud

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