Tag Archives: Email to Case Premium

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Operational Efficiency Series: Enhancements & Customization

This post is part 3 of 3 in the series Operational Efficiency

This is the third article in a series exploring common challenges businesses are facing today as they attempt to compete in a customer-driven marketplace. Read on to learn more about how Internet Creations achieves operational efficiency by fully implementing Salesforce, the cloud-based CRM. Get caught up by reading the first article in the series: Operational […]

email to case premium email distribution feature

3 Little-Known Email to Case Premium Features That Boost Your Productivity

For those of you who use Email to Case Premium (commonly referred to as E2CP), you already know and love its major benefits, like being able to perform multiple steps on the New Comment page, using Canned Comments for your common email responses, and avoiding the hassle of manually creating contacts with Auto-Add New Contacts. […]