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Map your Success with Customer Satisfaction Data – with Simple Survey & Geopointe

Measuring customer sentiment is a critical aspect to ensuring your organization is delivering awesome customer service. More importantly, when your business effectively leverages customer satisfaction data to make informed decisions, you can also improve your bottom line! Internet Creations developed the mobile-friendly, 100% native Simple Survey for Salesforce app to enable your organization to quickly collect […]

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4 Surefire Ways to Make Your Customers Happy

In this fourth installment of our Operational Efficiency blog series, we explore the impact a great customer experience has on a company’s bottom line. Exceeding customer expectations is the ultimate goal. No customers? No bottom line at all. Salesforce, as we’ve seen in the first three articles in this series, is a go-to solution for […]

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Operational Efficiency Series: Enhancements & Customization

This post is part 3 of 3 in the series Operational Efficiency

This is the third article in a series exploring common challenges businesses are facing today as they attempt to compete in a customer-driven marketplace. Read on to learn more about how Internet Creations achieves operational efficiency by fully implementing Salesforce, the cloud-based CRM. Get caught up by reading the first article in the series: Operational […]

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Operational Efficiency Series: Business Process Optimization

This post is part 2 of 3 in the series Operational Efficiency

This is the second article in a four-part series exploring common challenges organizations are facing today. In this series, we offer solutions to tackle those challenges. We describe how Salesforce successfully transforms these challenges into opportunities and how Internet Creations practices what it preaches, achieving operational efficiency and continuous improvement by fully implementing the cloud-based […]

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Operational Efficiency Series: 4 Advantages of Implementing Salesforce

This post is part 1 of 3 in the series Operational Efficiency

Salesforce, the world’s leading Customer Relationship Management (CRM) system, has a well-earned reputation as the best-in-class solution for sales, marketing and customer service. However, Salesforce’s reach extends far beyond traditional CRM. It is able to impact business units across the organization. Further, its popularity is a testament to its success in addressing the widespread operational […]