October 5, 2020
Are your customers happy? What do your customers want or need now? A global crisis like COVID-19 will continue to impact the way we work and live for years to come. If one of your goals is to continue to meet and exceed customer expectations, you should be asking these questions continually.
September 18, 2020
The IC team has always been known for its ability to be nimble in the face of a challenge, and the demands of adapting to a COVID-19 market was a tall order, that the company has risen to fill.
September 1, 2020
In today’s evolving business environment, companies are striving to be more agile and responsive to customer’s expectations.
July 24, 2020
Check out these 15 Salesforce Lightning Productivity Tips for End Users to learn how to enhance your productivity using Salesforce Lightning in your day-to-day work.
July 13, 2020
At Internet Creations, we know that discoveries are definitely not a “one size fits all.” Typically, discoveries are learning sessions where a subject matter expert can talk through your challenges or long term goals.
July 8, 2020
The Lightning App Builder is one of the best features in Lightning because it gives Admins the power to configure the Salesforce UI using clicks, not code. Designing your Lightning Pages to fit your business users’ needs dramatically enhances their productivity.
June 23, 2020
Custom Metadata Tools (CMDTs) are powerful: they can be referenced in code, flows, processes, formulas and validation rules. With CMDTs, Salesforce added the capability to support relationships between a few different metadata types. Let’s dig in!
June 11, 2020
Let's explore how Salesforce provides us with additional relationship tools in the form of tweaking some standard types and providing some non-standard.
June 4, 2020
It’s now more important than ever to be surveying your employees to show empathy, encourage engagement, and support your team.
May 28, 2020
In this current climate of uncertainty, more and more companies are leveraging customer feedback to amplify successful strategies while making adjustments to correct what might be wrong.
May 27, 2020
Dive deeper into Salesforce relationship workhorses - including lookup, master-detail, and the less familiar, hierarchical!
May 15, 2020
A data relationship exists when data from one table is bound to another table through the use of specific fields and values within those fields. Manager of Professional Services, Mark Budzyn shares more on this topic in part 1 of the "Exploring Salesforce Data Relationships" series!!
May 13, 2020
Join Mark Budzyn, Manager of Professional Services, as he explores Salesforce data relationships in this 5 part series. An attempt to corral what is most important to know about relationships in Salesforce, based on Mark's 10 years of platform experience providing Salesforce solutions to thousands of users.
May 8, 2020
Who says that Salesforce Developers get to have all the fun in Developer Console? Salesforce Admins can use this powerful tool, too, to take their skills to the next level and fix issues more quickly.
April 28, 2020
Workflow rules are handy for one-off automation, but allow 8x Certified Sr. Consultant Liz Gibbons to persuade you to use Process Builder for the majority of your automation.
April 21, 2020
Newly named CEO of Internet Creations, Felisa Palagi, led a panel discussion to hear from business leaders how they’ve adapted and have been able to ensure more confidence for customers.