When you’re growing a business, you’re bound to encounter obstacles from time to time. But if you weren’t good at overcoming them, you wouldn’t be where you are, right? Personal development expert Dan Millman once wrote, “The secret of change is to focus all of your energy not on fighting the old, but on building the […]
Have you ever cooked something only to realize you over-salted it? Then added more ingredients to balance the flavor? This is an example of inspecting for quality rather than planning for quality. Wasted resources and delays are consequences of not planning ahead. Avoid these consequences with a recipe that indicates exactly what you need (more […]
Measuring customer sentiment is a critical aspect to ensuring your organization is delivering awesome customer service. More importantly, when your business effectively leverages customer satisfaction data to make informed decisions, you can also improve your bottom line! Internet Creations developed the mobile-friendly, 100% native Simple Survey for Salesforce app to enable your organization to quickly collect […]
Internet Creations Business Analyst Rebecca Lammers Named a Salesforce MVP By Bari Faye Siegel What a difference three years can make. In the summer of 2013, Salesforce was a solution many companies were using to create workplace efficiency and enhance agent productivity. Other companies embraced the robust power of the cloud-based platform, but not the […]
In companies using Salesforce, business people are focused on the bottom line while IT professionals want to develop and enhance technology solutions. The two groups are working side-by-side toward the same end goal, but they are also at odds with each other, rarely operating in concert. They don’t speak the same “language;” decision-makers speak in terms […]
