IC Blog Archive
Internet Creations is now Vicasso (visit vicasso.com)
April 5, 2017
Published by
Glen Wilson
at
April 5, 2017
Categories
Customer Service
Salesforce
The rise and fall—and rise again—of the Trusted Advisor
[…]
July 19, 2016
Published by
Bari Faye Siegel
at
July 19, 2016
Categories
Salesforce
Customer Service
Top Reasons Why It’s Time to Embrace the (Fully Loaded) Salesforce Console
[…]
July 11, 2016
Published by
Bari Faye Siegel
at
July 11, 2016
Categories
Salesforce
Customer Stories
Customer Service
AppExchange Apps
LOGICNow Goes 2 for 2, Improving Client Satisfaction while Reducing Support Calls
[…]
July 5, 2016
Published by
Steve Wood
at
July 5, 2016
Categories
Customer Service
Salesforce
4 Surefire Ways to Make Your Customers Happy
[…]
June 13, 2016
Published by
Steve Wood
at
June 13, 2016
Categories
Customer Service
AppExchange Apps
Salesforce
Operational Efficiency Series: Enhancements & Customization
[…]
May 31, 2016
Published by
Steve Wood
at
May 31, 2016
Categories
Customer Service
Salesforce
Operational Efficiency Series: Business Process Optimization
[…]
May 5, 2016
Published by
Steve Wood
at
May 5, 2016
Categories
Salesforce
Customer Service
Salesforce Tips & Tricks
Operational Efficiency Series: 4 Advantages of Implementing Salesforce
[…]
October 6, 2015
Published by
Ben Ortiz
at
October 6, 2015
Categories
Customer Service
Celebrating Customer Experience: Top Responses from the #CXDay Twitter Chat
[…]
August 7, 2015
Published by
Christina Christ
at
August 7, 2015
Categories
Customer Service
To Avoid Survey Fatigue, Survey Others as You Would Have Them Survey You
[…]
March 4, 2015
Published by
Joseph Reale
at
March 4, 2015
Categories
Customer Service
5 Tips for Supporting an Upset Customer
[…]
October 28, 2014
Published by
Kelly Wood
at
October 28, 2014
Categories
Salesforce
Customer Service
Salesforce Tips & Tricks
The Importance of Analysis
[…]
October 7, 2014
Published by
IC
at
October 7, 2014
Categories
Customer Service
How to Reduce Customer Effort
[…]
September 24, 2014
Published by
George Guhr
at
September 24, 2014
Categories
Customer Service
Salesforce
Salesforce Tips & Tricks
5 Reasons Why You Need to Be Listening to Your Customers, And Two Ways to Start Today
[…]
August 11, 2014
Published by
Glen Wilson
at
August 11, 2014
Categories
Customer Service
AppExchange Apps
Salesforce
Salesforce Tips & Tricks
Celebrate customer satisfaction with Simple Survey for Salesforce and Hoopla
[…]
