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The rise and fall—and rise again—of the Trusted Advisor

In the last few months of 2001, three professional services consultants—David Maister, Charles Green and Robert Galford—published a smallish, unassuming book called the Trusted Advisor. In it they come to a less than ground-shaking conclusion: that nobody can become successful in business unless they first gain the confidence of their clients. Not rocket science by […]

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Salesforce Summer ’15 Release: Work.com Enhancements

Salesforce.com recently announced its renewed interest on expanding into more Human Resources departments. As an HR leader already leveraging the Salesforce1 Platform, I’ve seen the value Salesforce presents in strengthening alignment and communication, which in turn increases employee engagement and retention. So I embrace this renewed attention! Demonstrating sincerity through action, at least in my […]

Sidekicks

Sidekicks Respite Care First Annual Picnic

Sidekicks Respite Care, founded by Niko Antonellos in 2012, focuses on providing high quality respite care to children with intellectual or developmental disabilities. While Niko and his team provide an opportunity for parents to take a break, they also provide invaluable mentorship that helps inspire confidence and teach social skills that increase self-dependence. New Jersey […]