Tag Archives: CRM

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Operational Efficiency Series: Business Process Optimization

This post is part 2 of 3 in the series Operational Efficiency

This is the second article in a four-part series exploring common challenges organizations are facing today. In this series, we offer solutions to tackle those challenges. We describe how Salesforce successfully transforms these challenges into opportunities and how Internet Creations practices what it preaches, achieving operational efficiency and continuous improvement by fully implementing the cloud-based […]

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Operational Efficiency Series: 4 Advantages of Implementing Salesforce

This post is part 1 of 3 in the series Operational Efficiency

Salesforce, the world’s leading Customer Relationship Management (CRM) system, has a well-earned reputation as the best-in-class solution for sales, marketing and customer service. However, Salesforce’s reach extends far beyond traditional CRM. It is able to impact business units across the organization. Further, its popularity is a testament to its success in addressing the widespread operational […]

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Salesforce Trailhead Review: Admin Beginner Trail

This post is part 8 of 8 in the series Salesforce Trailhead Reviews

Editor’s Note: Every other Friday, Internet Creations employees of all levels of Salesforce expertise will share their experiences with Trailhead trails and modules to help you get the most out of your Trailhead time. In this review, Alex Liston, Sales Development Representative at Internet Creations, provides her perspective on the Admin Beginner trail. (more…)

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Salesforce Trailhead Review: CRM Essentials

This post is part 7 of 8 in the series Salesforce Trailhead Reviews

Editor’s Note: Every other Friday, Internet Creations employees of all levels of Salesforce expertise will share their experiences with Trailhead trails and modules to help you get the most out of your Trailhead time. In this review, Typer Cranden, Sales Development Representative at Internet Creations, provides his perspective on the Learn CRM Essentials trail. (more…)

Using Hover Help Text in Visualforce

The Problem When you enter Help Text into any field in Salesforce, the user is able to view it by hovering their mouse cursor over the field’s icon in a standard view page. But how can you access that help text in a Visualforce page? The Solution The easiest solution is to use the helpText […]