Many of you are familiar with Internet Creations because of our highly acclaimed app for Salesforce, Email to Case Premium. We would like to take this opportunity to introduce you to a free app called Take Ownership for Cases. It’s very simple, yet very useful.
Take Ownership for Cases provides a solution to the inconvenient and repetitive process for taking ownership of Cases. The free widget takes just minutes to install and reduces the number of clicks from 5 down to 1 by adding a custom button to the Case Page Layout.
Here is your current process for taking ownership of a case:
Here is the new, easy way to take ownership of a case:
1. Click the custom Take Ownership button
It’s that simple! This free app will save you seconds every time you take ownership of a case, and all those seconds will add up, especially if you have a large service department. Install Take Ownership for Cases!
Check out all of our apps today on the AppExchange.