Entitlements Archives - Internet Creations Blog
March 30, 2020

Managing High Support Volume: 5 Essential Tips

Today's customer service leaders need effective solutions to alleviate business challenges. Whether your challenge is increased user activity or it’s weakened support capacity, We can help you solve high case volumes inside Salesforce while maintaining clear communication with your colleagues.
September 6, 2019

Case Flags vs Milestones and Entitlements for Salesforce

A truly responsive service team values speed as well as the quality of the first and all subsequent interactions may need an additional feature, beyond Milestones and Entitlements in Salesforce.
May 16, 2019

Prioritize Your Support Cases in Salesforce

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