Winter (Release) is Coming!
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Email to Case Premium Winter Release
Winter is coming, but it's a good thing. I promise. Email to Case Premium (E2CP), the Salesforce app that enables Fortune 100 and startup companies alike to improve agent productivity and deliver faster service, is getting an upgrade!
We've added new features for you that will make case management even better, along with updates to two add-on features that are now included in all E2CP packages.
E2CP's newest features include:
- Enhanced Comment Editor supporting Rich Text and Inline Images
- Canned Comments with File Attachments
- Case Presentation Layer replacing the standard comments list
- Email Distribution for Closed Loop Responses with File Attachments
Install a free trial of Email to Case Premium today by visiting the AppExchange listing and clicking "Get it Now."
Director, Product at Internet Creations
In addition to his responsibilities as the Director of Product at Internet Creations, he is a seasoned presenter/speaker, an avid photographer, music composer and all around groovy human. Howard is a member of the Lightning Champions program.
Latest posts by Howard Yermish (see all)
- Automatically Redirect Emails from Duplicates to the Master Case - July 26, 2019
- Is Case Merge Premium Still the Best Option for Merging Cases? - July 5, 2019
- Detect and Define Duplicate Criteria in Salesforce - May 29, 2019
Howard Yermish
In addition to his responsibilities as the Director of Product at Internet Creations, he is a seasoned presenter/speaker, an avid photographer, music composer and all around groovy human. Howard is a member of the Lightning Champions program.
