The IC Way Archives - Archive of IC Blog
May 13, 2021

The Journey “We” Take to Better Salesforce Experiences

Professional Services Manager, Mark Budzyn, offers his insight on the value of approaching consulting from a place of WE, and establishing a level of trust that ‘we’ are in this together.
December 9, 2019

Konnichiwa: 8 Perfect Service Lessons Learned from Japan

In a note to the company last week, IC’s COO Felisa Palagi shared how Japan delivers perfect service, and how this aligns to IC Way fundamental #4 Walk in Other’s Shoes.
April 23, 2019

How I Lean into my Arts Background to Make Quality Personal as Director of Product

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February 5, 2019

It’s Never Too Late: Celebrating Career Success at 65, and a Bright Future in the Tech Industry

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