Customer Success Archives - Archive of IC Blog
October 5, 2020

5 Steps to Better Customer Listening

Are your customers happy? What do your customers want or need now? A global crisis like COVID-19 will continue to impact the way we work and live for years to come. If one of your goals is to continue to meet and exceed customer expectations, you should be asking these questions continually.
August 16, 2019

Proactive vs Reactive Customer Support

May 5, 2016

Operational Efficiency Series: 4 Advantages of Implementing Salesforce