csat Archives - Archive of IC Blog
January 2, 2020

Customers Expect More in 2020: How to Deliver Better Service and Stand Out

Reducing friction is about delivering a great experience by making the process as simple as possible for your customer. In the year ahead we expect that more businesses will be investing in improving four particular areas to reduce customer friction.
October 25, 2016
Simple Survey and Geopointe Webinar

Map your Success with Customer Satisfaction Data – with Simple Survey & Geopointe

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