May 13, 2020
Join Mark Budzyn, Manager of Professional Services, as he explores Salesforce data relationships in this 5 part series. An attempt to corral what is most important to know about relationships in Salesforce, based on Mark's 10 years of platform experience providing Salesforce solutions to thousands of users.
May 8, 2020
Who says that Salesforce Developers get to have all the fun in Developer Console? Salesforce Admins can use this powerful tool, too, to take their skills to the next level and fix issues more quickly.
April 28, 2020
Workflow rules are handy for one-off automation, but allow 8x Certified Sr. Consultant Liz Gibbons to persuade you to use Process Builder for the majority of your automation.
April 21, 2020
Newly named CEO of Internet Creations, Felisa Palagi, led a panel discussion to hear from business leaders how they’ve adapted and have been able to ensure more confidence for customers.
April 15, 2020
Internet Creations announced today that Felisa Palagi has been promoted to Chief Executive Officer of the organization.
April 7, 2020
With the recent change in our environment, many organizations are facing a new remote work reality. This can put strain both on productivity and mental wellbeing.
April 7, 2020
Consolidating triggers is a best practice in Salesforce development. Get tips on how to consolidate triggers and learn more about why it's a good idea.
March 26, 2020
Tips to effectively lead during this time of disruption from CEO, Felisa Palagi.
March 18, 2020
Many of us are working remotely and are in quarantine for the next few weeks (or more). Now is a great time to stay positive by learning new things.
March 16, 2020
From Basic Training to IT Office Hours Training, Trent Shoemaker has made a career of moving with a purpose. Learn how 21 years in the Army prepared him for a career in technology.
March 3, 2020
Internet Creations recently posted a “State of the Product Address,” a webinar devoted to exploring recent enterprise efforts to capture customer feedback as well as the related product upgrades inspired by the feedback.
March 2, 2020
We are inviting you to meet the wizards behind the curtain at IC. See the talent, the learning, and the outcomes that define this great work we do, together.
February 19, 2020
Think you’ve got what it takes to earn your Community Cloud Consultant certification? Get started here with tips and tricks from our professional services team.
January 27, 2020
In March 2020 (after the Spring ’20 Release), Salesforce will start enforcing new security policies specifically for Salesforce public sites (Force.com, Site.com, and Communities). The schedule for rollout will be released in February 2020.
January 17, 2020
True feedback is about listening. As Annette Franz, an internationally recognized customer experience thought leader and founder and Chief Experience Officer of CX Journey, says: “Listening includes hearing, and then doing something with what you hear.”
Managing High Support Volume: 5 Essential Tips