Internet Creations Blog - Page 2 of 19 - Salesforce Consulting & Development
May 13, 2020

It’s Not So Complicated: A 5 Part Series for Exploring Salesforce Data Relationships

Join Mark Budzyn, Manager of Professional Services, as he explores Salesforce data relationships in this 5 part series. An attempt to corral what is most important to know about relationships in Salesforce, based on Mark's 10 years of platform experience providing Salesforce solutions to thousands of users.
May 8, 2020

Salesforce Developer Console for Admins: What it can do for you

Who says that Salesforce Developers get to have all the fun in Developer Console? Salesforce Admins can use this powerful tool, too, to take their skills to the next level and fix issues more quickly.
April 28, 2020

Why You Should Consider Process Builder Consolidation

Workflow rules are handy for one-off automation, but allow 8x Certified Sr. Consultant Liz Gibbons to persuade you to use Process Builder for the majority of your automation.
April 21, 2020

Not Business as Usual – How to Adapt and Support Your Customers Right Now

Newly named CEO of Internet Creations, Felisa Palagi, led a panel discussion to hear from business leaders how they’ve adapted and have been able to ensure more confidence for customers.
April 15, 2020

Felisa Palagi Rises Up to CEO of Internet Creations

Internet Creations announced today that Felisa Palagi has been promoted to Chief Executive Officer of the organization.
April 7, 2020

Keeping Remote Teams Engaged and Effective

With the recent change in our environment, many organizations are facing a new remote work reality. This can put strain both on productivity and mental wellbeing.
April 7, 2020

How to Consolidate Triggers and Why It’s a Good Idea

Consolidating triggers is a best practice in Salesforce development. Get tips on how to consolidate triggers and learn more about why it's a good idea.
March 30, 2020

Managing High Support Volume: 5 Essential Tips

Today's customer service leaders need effective solutions to alleviate business challenges. Whether your challenge is increased user activity or it’s weakened support capacity, We can help you solve high case volumes inside Salesforce while maintaining clear communication with your colleagues.
March 26, 2020

Life Interrupted: A Community of Leadership the Times Call For

Tips to effectively lead during this time of disruption from CEO, Felisa Palagi.
March 18, 2020

COVID-19: Working Together From Home

Many of us are working remotely and are in quarantine for the next few weeks (or more). Now is a great time to stay positive by learning new things.
March 16, 2020

Moving with a Purpose: How the Army Prepared Trent Shoemaker for a Career in Technology

From Basic Training to IT Office Hours Training, Trent Shoemaker has made a career of moving with a purpose. Learn how 21 years in the Army prepared him for a career in technology.
March 3, 2020

We Are Building More Stuff: How Internet Creations is Empowering #AwesomeAdmins

Internet Creations recently posted a “State of the Product Address,” a webinar devoted to exploring recent enterprise efforts to capture customer feedback as well as the related product upgrades inspired by the feedback.
March 2, 2020

IC Professional Services: Projects We’re Proud Of

We are inviting you to meet the wizards behind the curtain at IC. See the talent, the learning, and the outcomes that define this great work we do, together.
February 19, 2020

Be the Expert: Inspire Confidence as a Salesforce Community Cloud Consultant

Think you’ve got what it takes to earn your Community Cloud Consultant certification? Get started here with tips and tricks from our professional services team.
January 27, 2020

How Admins Can Prepare for the Spring 2020 Salesforce Security Update

In March 2020 (after the Spring ’20 Release), Salesforce will start enforcing new security policies specifically for Salesforce public sites (Force.com, Site.com, and Communities). The schedule for rollout will be released in February 2020.
January 17, 2020

What Are You Hearing? How to Improve the Feedback Experience

True feedback is about listening. As Annette Franz, an internationally recognized customer experience thought leader and founder and Chief Experience Officer of CX Journey, says: “Listening includes hearing, and then doing something with what you hear.”