IC Blog Archive
Internet Creations is now Vicasso (visit vicasso.com)
May 29, 2019
Published by
Howard Yermish
at
May 29, 2019
Categories
AppExchange Apps
Customer Service
Salesforce
What's That Feature
Detect and Define Duplicate Criteria in Salesforce
[…]
May 16, 2019
Published by
Howard Yermish
at
May 16, 2019
Categories
AppExchange Apps
Customer Service
Salesforce
Salesforce Tips & Tricks
What's That Feature
Prioritize Your Support Cases in Salesforce
[…]
May 8, 2019
Published by
Howard Yermish
at
May 8, 2019
Categories
AppExchange Apps
Customer Service
Salesforce
Salesforce Tips & Tricks
How to use Canned Comments in Salesforce
[…]
January 18, 2019
Published by
Adrienne Lieberman
at
January 18, 2019
Categories
AppExchange Apps
Customer Service
Productivity
Salesforce
Salesforce Tips & Tricks
Top 5 Ways to Boost Productivity in Salesforce Service Cloud
[…]
August 22, 2018
Published by
Howard Yermish
at
August 22, 2018
Categories
AppExchange Apps
Productivity
Salesforce
Salesforce Tips & Tricks
Forward Customer Cases into Salesforce Without the Messy Clean-Up
[…]
March 14, 2018
Published by
Howard Yermish
at
March 14, 2018
Categories
AppExchange Apps
Salesforce
Salesforce Tips & Tricks
Salesforce Powered Alarms – Avoid SLA Breaches with Case Flags and the Internet of Things (IoT)
[…]
December 7, 2017
Published by
Howard Yermish
at
December 7, 2017
Categories
AppExchange Apps
Salesforce
Winter (Release) is Coming!
June 12, 2017
Published by
Internet Creations
at
June 12, 2017
Categories
AppExchange Apps
Customer Service
Use your customer feedback to be the coach your employees deserve
[…]
March 23, 2017
Published by
Christina Christ
at
March 23, 2017
Categories
AppExchange Apps
4 Ways Simple Survey Increases Response Rates
[…]
February 27, 2017
Published by
Christina Christ
at
February 27, 2017
Categories
AppExchange Apps
Is your service response time killing your customer experience?
[…]
November 21, 2016
Published by
Anthony Pica
at
November 21, 2016
Categories
AppExchange Apps
Product Updates
Busy? This new feature of Signature Slayer for Salesforce will help
[…]
October 25, 2016
Published by
Steve Wood
at
October 25, 2016
Categories
AppExchange Apps
Salesforce
Map your Success with Customer Satisfaction Data – with Simple Survey & Geopointe
[…]
September 21, 2016
Published by
Bari Faye Siegel
at
September 21, 2016
Categories
AppExchange Apps
Salesforce
Now That’s Something to Brag About…
[…]
July 11, 2016
Published by
Bari Faye Siegel
at
July 11, 2016
Categories
AppExchange Apps
Customer Service
Customer Stories
Salesforce
LOGICNow Goes 2 for 2, Improving Client Satisfaction while Reducing Support Calls
[…]
June 22, 2016
Published by
Bari Faye Siegel
at
June 22, 2016
Categories
AppExchange Apps
Salesforce
Salesforce Tips & Tricks
Customer Feedback is Critical but Survey Abandonment is Rampant
[…]
June 13, 2016
Published by
Steve Wood
at
June 13, 2016
Categories
AppExchange Apps
Customer Service
Salesforce
Operational Efficiency Series: Enhancements & Customization
[…]
Load more
How to use Canned Comments in Salesforce