AppExchange Apps Archives - Page 2 of 4 - Archive of IC Blog
May 29, 2019

Detect and Define Duplicate Criteria in Salesforce

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May 16, 2019

Prioritize Your Support Cases in Salesforce

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May 8, 2019

How to use Canned Comments in Salesforce

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January 18, 2019

Top 5 Ways to Boost Productivity in Salesforce Service Cloud

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August 22, 2018

Forward Customer Cases into Salesforce Without the Messy Clean-Up

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March 14, 2018

Salesforce Powered Alarms – Avoid SLA Breaches with Case Flags and the Internet of Things (IoT)

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December 7, 2017
Email to Case Premium Webinar

Winter (Release) is Coming!

June 12, 2017
Coaching with employee feedback

Use your customer feedback to be the coach your employees deserve

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March 23, 2017
Simple Survey

4 Ways Simple Survey Increases Response Rates

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February 27, 2017
Service Response Times

Is your service response time killing your customer experience?

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November 21, 2016

Busy? This new feature of Signature Slayer for Salesforce will help

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October 25, 2016
Simple Survey and Geopointe Webinar

Map your Success with Customer Satisfaction Data – with Simple Survey & Geopointe

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September 21, 2016

Now That’s Something to Brag About…

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July 11, 2016

LOGICNow Goes 2 for 2, Improving Client Satisfaction while Reducing Support Calls

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June 22, 2016

Customer Feedback is Critical but Survey Abandonment is Rampant

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June 13, 2016

Operational Efficiency Series: Enhancements & Customization

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